Need help with the app?
We’re here to help. If you’re having issues with the app, have questions about your account, or want to share feedback, email us directly at support@mindtrek.app.
Frequently Asked Questions
Choose a Stride for any walk, anywhere, or a Trek for a guided route through a real place. Pick how you want to feel, press start, and walk. Your phone can stay in your pocket.
Treks are guided walks built for real places in New York and Los Angeles. The audio guides you through a practice at stops along the route, with quiet in between. Every Trek is free.
A Stride is a coached walk you can take anywhere. You pick how you want to feel and how long you have. The coach gives you one practice at a time, then goes quiet. It plays over your own music, which dips while the coach speaks. Strides replace the Daily Walks from earlier versions of the app.
Before you walk, you choose how you want to feel: Calm, Clarity, Energy, Mood lift, Reflection, Wonder or Nature. Your Stride shapes its practices to match, and Mindtrek suggests Treks that fit.
Strides don’t follow a route, so they work wherever you walk. Treks use your location to play each practice at the right spot along the route. Mindtrek is on iPhone and Android.
Your first three Strides are free. After that, Mindtrek Membership unlocks every Stride, billed monthly or yearly through your app store account. Treks stay free. On iPhone, cancel in Settings, then your name, then Subscriptions. On Android, cancel in Google Play under Payments & subscriptions. If you reinstall or switch phones, tap Restore on the membership screen.
Yes. The You tab shows your time outside against a two hour weekly goal, the intentions you walk for, and the short reflection you can write after each walk. You can also save your walks to Apple Health as Mindful Minutes: tap your profile picture on the You tab, then Apple Health (Health Connect on Android).
You can delete your account directly in the app: go to You → your profile picture → Account & security → Delete account. This works on iPhone and Android. Deleting your account does not cancel a membership, so cancel it in your App Store or Google Play subscriptions first. No longer have the app? Email support@mindtrek.app from your sign-up address with the subject "Delete my account", and we delete it within 30 days. Details: mindtrek.app/delete-account
Thanks for walking with us. Your feedback helps us make every walk better.
If you run into a bug, a route issue or a hazard, email us at support@mindtrek.app and we’ll look into it.
Disclaimer: Mindtrek does not provide medical or emergency services. Please contact a licensed provider if you need professional care.
